Shipping Policy

Last updated: June 2025

Processing Time

All orders are processed within 1-3 business days after payment confirmation.

Shipping Times

• Europe: 7-15 business days
• United States: 10-20 business days
• Rest of World: 14-25 business days

Please note: These are estimated delivery times. Delays may occur due to customs clearance or high demand periods.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to track your package at any time.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply in their country. We are not responsible for delays due to customs.

Lost or Stolen Packages

If your tracking shows delivered but you have not received your package, please contact us at marchellowatch@gmail.com within 7 days. We will do our best to resolve the issue.

Contact Us

For any shipping questions, email us at marchellowatch@gmail.com and we will respond within 2 business days.